Refund & Exchange Policy

Last Updated: September 7, 2026

At StyleSpot Boutique, we carefully prepare and process every order to ensure that you receive your products in the expected condition.

Please read this Refund & Exchange Policy carefully before placing your order.

1. No Refund After Payment

Once an order has been placed and payment has been successfully completed, refunds are generally not available.

This policy applies particularly to products that are prepared, tailored, customized, or processed specifically after the customer places an order.

Therefore, customers are requested to carefully check the product details, size, colour, specifications, and other relevant information before completing their purchase.

Strictly no refund will be provided after payment except in circumstances covered under this policy.

2. Customized & Tailored Products

Products that are tailored, customized, or specially prepared based on a customer’s order cannot generally be cancelled, returned, exchanged, or refunded once the order has been processed.

Because these products may be prepared specifically for the customer, we are unable to resell them as standard stock.

3. Defective or Damaged Products

If you receive a product that is defective, damaged, incorrect, or has a significant issue, please contact us immediately.

To help us verify the issue, we may require:

• Your order number
• Clear photographs of the product
• A clear video showing the unboxing/opening of the package
• Photographs or videos showing the reported defect or damage
• Any other information reasonably required by our customer support team

Important:

For damaged or defective product claims, customers should contact us on the same day of delivery or the following day.

A clear unboxing video showing the condition of the package and product when received is mandatory for damage or defect-related claims.

Requests without the required evidence may not be accepted.

4. Exchange Policy

Exchanges are not generally available for customized or tailored products.

However, if you receive a product with a confirmed manufacturing defect, damage, or an incorrect item, StyleSpot Boutique may review the case and, where appropriate, offer an exchange or another suitable resolution.

Any exchange is subject to product availability and approval by our customer support team.

5. Refunds for Approved Cases

If StyleSpot Boutique determines that a refund is appropriate due to an eligible issue, the refund will be processed through the applicable payment method or according to the payment provider’s process.

Approved refunds may take approximately 5–7 business days to reflect in the customer’s account after the refund has been initiated.

Actual processing time may vary depending on the customer’s bank, card issuer, payment gateway, or other financial institution.

6. Issues With Your Order

If you experience any issue with your StyleSpot order, please contact our customer support team before returning or sending any product back.

Our team will review the issue and guide you through the appropriate resolution.

Please do not send products back without receiving instructions from our customer support team.

7. Non-Eligible Refund & Exchange Requests

Refund or exchange requests may not be accepted when:

• The product has been used, worn, washed, altered, or damaged after delivery.
• The issue is caused by incorrect handling or care.
• The customer has provided incorrect size or order information.
• The product is customized or tailored specifically for the customer.
• The required unboxing evidence is not provided for a damage or defect claim.
• The request is made outside the applicable reporting period.
• The product does not meet the eligibility requirements of this policy.

8. Unforeseen Circumstances

In exceptional or unforeseen circumstances where StyleSpot Boutique is unable to fulfil an order or where a refund is otherwise determined to be appropriate, a refund may be considered on a case-by-case basis.

If approved, the applicable refund will generally be processed within 5–7 business days.

9. Contact Us

If you have any questions regarding our Refund & Exchange Policy or have received a damaged, defective, or incorrect product, please contact us as soon as possible.

StyleSpot Boutique
Website: Stylespot.io
Email: stylespotoff@gmail.com
Phone / WhatsApp: +91 63746 84729
Business Address: 211/3 , Shop 2 Ground Floor, Dev complex, Near Raksha Grand Hotel, Sri Kaliamman Nagar, Vilankurichi, Coimbatore – 641035.

We are committed to reviewing genuine product-related concerns and helping our customers with the appropriate resolution.